What does Pre-Flight Studio actually do?

Pre-Flight Studio helps businesses understand how they think, decide, and operate. The work makes it easier to see what’s shaping decisions and where confusion or friction is coming from, so owners can move forward with more confidence. AI is used to support this work, not to make decisions.

Do you only work with founders, or also with ops consultants and advisory firms?

Pre-Flight Studio primarily works with owners of professional services firms who are carrying operational responsibility by default. That said, the studio also works behind the scenes with operations consultants and advisory firms in certain situations. This can include helping systemize their own firms, turning delivery knowledge into usable SOPs, or supporting client engagements quietly with operational handoffs. In these cases, Pre-Flight operates in a complementary role, supporting the lead firm rather than competing with it.

What is an Audit, and what happens during one?

An Audit is a structured process that looks at how a business is actually operating, including its priorities, constraints, decisions, and points of friction.

What is a Navigator, and why does Pre-Flight use one?

A Navigator helps keep everything important in view so thinking doesn’t reset every time a new question comes up. It holds priorities, constraints, and past decisions in one place, reducing repetition and mental load. It supports the Audit by maintaining context, not by giving advice or automating outcomes.

How does AI fit into Pre-Flight Studio’s work?

AI is used to assist the work, not to make decisions or act as an authority. It helps keep context and information consistent over time, while interpretation and decisions remain human-led.

How is this different from consulting or coaching?

Pre-Flight Studio doesn’t leave clients to figure things out on their own. The work is hands-on and collaborative, but instead of giving advice, it focuses on helping business owners see how decisions, constraints, and systems interact. That understanding makes it possible to decide what to do next without guessing or reacting.

Why isn’t this something I could just do myself with templates, ChatGPT, or AI tools?

You could use templates, ChatGPT, or other AI tools, and many people do. The challenge is that those tools don’t hold your business’s constraints or prior decisions, so the burden of framing, consistency, and judgment stays on you. Pre-Flight Studio changes that by designing structure around how your business actually operates, so AI supports your thinking instead of you managing the tool.

What happens after an Audit is complete?

After an Audit, the findings are synthesized into a clear map of how the business is actually operating — including what is working, where friction exists, and how constraints are shaping decisions. The Audit provides orientation and options, without a sales pitch.